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Frequently asked questions

You have questions; we have answers. We understand that you may have questions about our products and how we do things. That's why we've created this comprehensive FAQ page, to make your experience with us as seamless (pun intended) as possible.

Orders

Questions about orders, returns, and exchanges

Shipping and Delivery

Questions about shipping and delivery

Products

Common questions about our products

Haircare

Common questions on caring for our products

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