Stylist Terms of Use


We’re so excited for you to get started with Secret of Medusa!

Below are the Terms of Use you agree to abide by when representing our brand. These terms are in place not only to protect Secret of Medusa, but to provide you with guidance and support as you grow your business.

By signing up as a Certified Stylist I agree to the following:

  • The pricing I receive as a Certified Stylist is confidential and not to be shared with any party except in the case of promoting Secret of Medusa to my fellow Certified Stylists.
  • If I decide to install Secret of Medusa hair in a way that is not recommended by Secret of Medusa, I understand that Secret of Medusa is not liable for any damages to the product or client’s natural hair.
  • If I have selected Ground Shipping service, I understand that there is no guaranteed delivery date before 7 business days, even if my packages usually arrive within a certain time window when I select the Ground Shipping service. 
  • If I decide to alter Secret of Medusa hair by coloring the extensions or tampering with the bonds/top closure, I understand that I cannot request a refund or exchange of the hair once those alterations have been made.


If you have any questions or concerns, please feel free to reach out to us through our Online Contact Form.

We appreciate your cooperation, and can’t wait to get our hair into your hands!
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